EIn the case of the Dominican Republic we can receive your item within 4 days after receipt of the request, it must be in perfect condition, contain all your labels and in their original packaging, with no signs of use or washing and accompanied by your bill.
For International orders we received your merchandise within 15 days after receipt. Must be in perfect condition, contain all your labels and in their original packaging, with no signs of use or washing. The customer is responsible for shipping costs and these are non-refundable.
* We do not refund money, we can change your item for another.
* Purchased Merchandise on sale does not apply to changes.
* In case, the merchandise present a manufacturing defect will be exchanged for another at no cost, and the customer must contact us using the form found in the Contact Section.